Q & A

How much notice do I need to order a cake?
For traditional cakes, we would request at least two (2) weeks notice. For anything more customized, the more advance notice, the better. We book out quite far for custom decorated cakes and suggest inquiring as soon as possible.

Do you require a deposit for cakes?
We require a 50% non-refundable deposit in order to secure your order. We will send you a link to pay via CC, and the remainder of the balance can be taken care of upon pickup. Wedding cakes require a $150 deposit.

What if I need to change my order after it’s been placed?
Orders can be adjusted up until one (1) week before the event. Unfortunately, after that point, we have begun to prepare and organize ingredients and decor for the week, and making adjustments is not feasible.

Can I customize Sheet Cakes?
We currently do not offer any other decor for sheet cakes besides the ones pictured on the menu. We apologize that it is something we offered in the past, but due to time constraints, it is no longer an option for us. Thank you for understanding, and please enjoy the beautiful options we have provided.

Can I get a Drawing without the additional Custom design fee?
At this time, if you are purchasing a cake with a drawing, you will be charged both the fee for the custom drawing as well as the custom decoration fee for your size cake. We put a ton of time and effort into all of our cakes, but especially the custom ones. We truly look at our cakes as works of art and hope you feel the same way.

Why is there an additional fee for specialty flowers?
Regardless of whether you are getting extra buttercream flowers, palette knife flowers, or fresh flowers, decorating the cakes with a little more TLC requires more time and product from us. We appreciate your understanding.

Allergens/Dietary Restrictions?
We are not a nut-free establishment. Though we use allergens in our kitchen, we do everything in our power not to cross-contaminate. We do not offer any dairy-free options at this time. Almost everything we make contains some form of dairy product.

Do you have any Vegan options?
We do not offer any vegan options at this time.

Do you have any Gluten-free options?
Please see our round cake menu for “Gluten Sensitive” options. We have shared cake pans, which we thoroughly clean between GF and regular cake bakes.

French Macarons are also gluten-free, but they are made with almond flour, so please check for any allergies within your party before ordering.

Can I order the same exact cake as the inspo picture?
No two cakes will ever be exactly the same, even if the inspo picture came from our own website. We will absolutely get as close to the agreed-upon design as possible, but we are separate individual artists whose skills evolve over time. A cake from our website that you are referencing from 3 years ago might look slightly different if you order it from us today. We reserve the right to creative freedom as we see fit within the design parameters.

Can I have a sketch of my cake first?
Unfortunately, we rarely sketch out cakes ahead of time and can not offer this service unless we specify it during a consultation. So often when we start a cake, the initial vision of the cake in our heads is nothing like the end result. Not to mention, though it may be a sketch, it is still art and quite time-consuming. Part of what we pride ourselves on as cake artists is the ability to take your ideas and inspiration and transform them into a wonderful display piece that will have your guests not only talking about the design but also the taste!

Can I send you a favorite recipe/flavor to recreate?
Unfortunately, we do not offer any off-menu recipes or items at this time. We have worked very hard to create a beautiful and delicious menu for your tasty treats and are happy to answer any questions about flavors or give recommendations.

Do you deliver?
We do offer very limited deliveries pending availability. The delivery fee starts at $1.50/mile round trip plus delivery and set-up fees. Wedding Cake and large delivery fees start at $100. Deliveries that require a full dessert spread set-up start at $200. Please inquire ASAP if you are interested in including delivery with your order. We do not offer setup or display options for desserts that did not come from our bakery.

Do you offer cutout sugar cookies?
Unfortunately, we are all booked for custom cookie orders for the remainder of the 2024 year. Starting in 2025, we will no longer offer those cookies due to time restraints. If you need cookies, we are happy to give you recommendations for amazing local cookiers.